Product/UX Designer
Problem solver by design
I’m a designer with a passion for creating thoughtful, user-centered digital experiences that make products stand out and connect with people. Over the last 7 years, I’ve specialised in UI/UX design, digital product strategy, and design systems—working with everyone from early-stage startups to global brands.
Design user experiences that align business goals with human needs — helping products express their unique voice through clarity, credibility, and empathy.
01
UX Leadership
Lead design with clarity and purpose, translating complex ideas into intuitive experiences that drive results.
03
Meaningful Experience
Through qualitative and quantitative research, I uncover insights that shape designs users value and businesses benefit from.
02
Design with Impact
Create user experiences that stand out — bold, distinctive, and purpose-driven.
04
Co-creation
Great products are built together. I collaborate across teams, turning shared ideas into seamless, user-centered solutions.
Achievements & Recognition
01
IF talent award
2017 Top68 service design
02
ASUS AICS
Quarterly best employer
Product designer
Viewsonic
2024/09 ~ Current
1 / Device management tool (Web/APP)
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Facilitated the first cross-functional alignment workshop to unify vision across departments and identify unmet needs through UX methods such as journey mapping, stakeholder interviews, and service blueprinting.
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Conducted competitive analysis to uncover product opportunities with commercial value and designed system management tools to help IT teams better monitor and control devices.
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Led the initiative to ensure the product complies with WCAG accessibility standards.
Product designer
ASUS-AICS
2020/10 ~ 2024/07
1 / AI Product - ICD Recommendation
From the medical record, recommend disease codes to the physician.
Conducted over 15+ qualitative research interviews and used AB testing to improve usability and usage in 7 medical centers.
2 / AI Product - Drug Recommendation
From the medical record, recommend suitable drugs to the physician.
Sat User Rate increased by 23% by all UI enhancements.
3 / AI-driven Hospital Information System (HIS)
I am responsible for the following main modules: Drug Prescribe, Customized Settings, Cancer Chemotherapy, Allergy, and End-to-End flow.
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Established a tutorial website to familiarize users with system functionalities, reaching whole HIS users (800+).
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Interviewed 15+ users, gained comprehensive insights, and came out with a new user flow that was reduced by 40% clicks compared with the original HIS.
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Designed a new type of reminder - “inline error” with the team, which reduced 35% of interruptions caused by pop-ups.
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Used programming language "filters", which adjusted overall color contrast, successfully improved user experience, and satisfaction.
4 / Assisting the HIS Platform - Rule Editor
Tool for establishing, publishing, and managing hospital rules.
Designed an innovative NO-CODE tool, which swiftly established 16,000+ hospital rules, and accelerated product development and maintenance.
5 / Assisting HIS Platform Tool - Form Builder
Tool for establishing and utilizing forms in the HIS.
Designed a SUS (System Usability Scale) score exceeding the average, intuitive-to-use, and comprehensive form-building tool. Currently, nearly 200 forms have been created.
6 / Personal Healthcare Application (CRM)
Personal Healthcare Application for Cheng Hsin Hospital.
Built the first design system to reduce the cost of development, and introduce a new color inspection tool to address user feedback on color contrast issues.
UX designer
Powertech
2018/09 ~ 2020/09
1 / APP - Remote control products
IoT Application to remotely control electric doors, windows, and cameras.
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Established the first design system and introduced design thinking and UX research.
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Utilized Kano analysis to help the product team progressively optimize the product.
Graphic designer
ASUS
2015/11 ~ 2016/11
1 / Theme - for Zenfone
Theme for the ZenFone smartphone, a brand with a global market share of 1%.
Achieved a Top 5 sales ranking for Zenfone theme throughout the entire month.
Education
Mater's Degree in Industrial Design
National Taipei University of Technology2016 - 2018