Hi, I'm Tammy (Yi-Ling, Hsieh), a UI/UX Designer with 6 years of experience.
6 years of experience infusing design thinking into product design, creating meaningful user-centric solutions.
Currently, I serve as a UX Designer at ASUS AICS, where I've designed 2 AI Products, 1 CRM APP, 2 Tools of software development (Form and Rule) and 30% design in a large-scale SaaS platform.
Experience
UX designer (Joined the company at its early establishment stage.)
ASUS-AICS
2020/10 ~ Present
AI Product - ICD Recommendation
From the medical record, recommend disease codes to the physician.
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Conducted over 15+ qualitative research interviews and used AB testing to improve usability and usage in 7 medical centers.
AI Product - Drug Recommendation
From the medical record, recommend suitable drugs to the physician.
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Sat User Rate increased by 23% by all UI enhancements.
AI-driven Hospital Information System (HIS)
I am responsible for the following main modules: Drug Prescribe, Customized Settings, Cancer Chemotherapy, Allergy, and End-to-End flow.
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Established a tutorial website to familiarize users with system functionalities, reaching whole HIS users (800+).
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Interviewed 15+ users, gained comprehensive insights, and came out with a new user flow that was reduced by 40% clicks compared with the original HIS.
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Designed a new type of reminder - “inline error” with the team, which reduced 35% of interruptions caused by pop-ups.
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Used programming language "filters", which adjusted overall color contrast, successfully improved user experience, and satisfaction.
Assisting the HIS Platform - Rule Editor
Tool for establishing, publishing, and managing hospital rules.
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Designed an innovative NO-CODE tool, which swiftly established 16,000+ hospital rules, and accelerated product development and maintenance.
Assisting HIS Platform Tool - Form Builder
Tool for establishing and utilizing forms in the HIS.
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Designed a SUS (System Usability Scale) score exceeding the average, intuitive-to-use, and comprehensive form-building tool. Currently, nearly 200 forms have been created.
Personal Healthcare Application (CRM)
Personal Healthcare Application for Cheng Hsin Hospital.
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Built the first design system to reduce the cost of development, and introduce a new color inspection tool to address user feedback on color contrast issues.
UX designer
Powertech
2018/09 ~ 2020/09
APP - Remote control products
IoT Application to remotely control electric doors, windows, and cameras.
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Established the first design system and introduced design thinking and UX research.
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Utilized Kano analysis to help the product team progressively optimize the product.
Graphic Designer
ASUS
2015/11 ~ 2016/11
Theme - for Zenfone
Theme for the ZenFone smartphone, a brand with a global market share of 1%.
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Achieved a Top 5 sales ranking for Zenfone theme throughout the entire month.
Award
2017 Top 68 IF Talent Award
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